ICN Founder, Felicia J. Persaud, said the organization has been made aware of many instances in recent months when Dynamic Airways has left Guyanese New Yorkers and returning Guyanese in the lurch at J.F. K. International Airport in New York. The latest incident occurred on July 31, 2016 when dozens of Guyanese with pre-paid tickets and confirmation to travel were brazenly told the flight was cancelled after showing up at the J.F.K. airport in New York City to check in.
Reports reaching ICN indicate that many of the passengers were members of the Guyanese Diaspora in New York City and had shelled out hard earned money to book travel months in advance to coincide with their vacations as Dynamic promoted specials to their country of birth. The passengers were turned away without much explanation and then told they could not be accommodated with new bookings for weeks.
"As Guyana and its tourism and investment agencies strive to boost visitor arrival numbers and business investors, it is important that airlines flying to the South American nation be held to the highest standards of international service," said Persaud. "It is unbecoming of any company financially benefiting from Guyanese to treat them this way and not be held accountable." ICN is calling on the Minister of Tourism and Civil Aviation to step in and launch an investigation into the shoddy service and treatment being meted out to Guyanese by this obvious 'investor' in the country.